Standing Out: Unveiling Our Virtual Assistant Services Packages Exclusively for Clients
Photo by Edmond Dantès
Countless VA agencies can offer you various virtual assistant services, but not all are dedicated to supporting you along the transition. Find out what makes TGH stand out amidst the sea of VA agencies out there in this article.
Let’s face the truth: the demand for virtual assistants has skyrocketed since the pandemic started. Even now, virtual teams are becoming common for a variety of reasons:
- You can have access to global talents for your specific needs
- Virtual teams can be more cost-effective (saves you the physical expenses like office space, utilities, equipment, etc)
- You can have increased flexibility and productivity
- And so many more!
But most of the time, many agencies only pair you with a VA, and then let you go on your way, leaving you to figure out the rest on your own.
And that can be a little bit more stressful, right?
How about the training?
What if your VA suddenly goes MIA (missing in action)?
Can I get a replacement if I don’t like my VA’s performance?
And so many anxious questions can flood your mind.
That’s the TGH difference: we take you by the hand and guide you through every step of the process.
At TGH, we have one mission: to STRATEGISE, SYSTEMISE, and SUPERSIZE your business to help you achieve unparalleled SCALE.
How do we do that?
We believe that strategic planning, efficient systems, and exponential growth are the keys to success in the digital age.
So, in this article, let us walk you through the comprehensive training journey TGH gives exclusively to our clients, so you don’t get lost at sea with your Champion.
Related read: The Growth Hub’s Fully Supported GROWTH Model vs. Upwork/Fiverr: Which is the Better Choice for Your Business?
Need a hand to onboard an awesome Champion and make the most out of our virtual assistant services? Our Growth Strategist can help you out!
TGH Full-Support Virtual Assistant Services
Photo by Pavel Danilyuk
Client and virtual assistant match-making is just one of the services TGH can do for you. We strive to go above and beyond to make sure every step of the scaling process is smooth and successful.
From the moment you reach out to our Growth Strategist, we aim to understand your business goals and help you get enlightened of how you can achieve them. Let us run you through the basic package our virtual assistant service entails:
Set Up For Your Success (SUFS) Sessions
As the session title suggests, we will help you get set up for your success. These sessions are calls with our Growth Strategist to understand your business goals and devise a personalised plan on how you can achieve that.
The first session is called “Growth Plan & Systems Audit Session” — a 30-minute call to discuss how your systems are in place in your business. With our Growth Strategist, you will be able to identify the points that need to be worked and focused on to refine your business processes.
The second session will be a one-hour call, the “Way You Work Session”.
In this call, we will introduce you to your dedicated Client Success Hero (CSH) who will assist you from that point onwards. They are trained and qualified individuals who will check up on you every month to ensure you have good support as you work with TGH. This will also trigger the start of the recruitment process.
Our Interactive Recruitment Process
During our recruitment process, the most important thing we make sure is that we understand your specific business needs, goals, and company culture. This will ensure that we will find the perfect Champion match for you. With our Talent Acquisition team and a pool of talented Champions, we can save you from the headache and stress of going through piles of resumes!
Then our team will shortlist the potential Champions who align with your values and vision. We also assess their skills, experiences, and compatibility with your business.
Of course, we won’t leave you in the shadows. Once the potential candidates are shortlisted, this is the time we involve you for you to choose who will you be picking as a part of your virtual team.
Once you’ve selected your Champion, we will be the one to train them! Yes, it’s on us! We want to make sure your Champion is fully equipped and hits the ground running without having to demand too much of your time.
It’s part of our outstanding onboarding process, so you don’t have to break a sweat about it.
Solid Team Support
Throughout your partnership with TGH, you’ll have solid team support to help you keep the ball running smoothly between you and your Champion.
Unlike the other platforms like Upwork and Fiverr, we pledge to offer you only the best talents and support that you need.
Let us give you a breakdown of how our solid support looks like:
Your Client Success Hero
As mentioned earlier, you will have a dedicated Client Success Hero (CSH) who will be your primary point of contact should you have any questions or concerns.
They will serve as your guide, and they’ll check up on you every month too, so make sure you take advantage of that!
Related read: Excellent Performance Management with Virtual Assistants: The Growth Hub’s Way
Quarterly Growth Plan Sessions
As your schedule allows, our Growth Strategist would love to hop on a quarterly call with you to assess how you, your business, and your Champion are doing. This will help you realign your plans to your business goals as appropriate.
We know that to be really good at achieving goals, we need someone’s point of view.
So when you partner with us, you’ll get these Growth Plan sessions for free!
Coaching and Expert Sessions
We believe that a community that supports each other achieves success together.
That’s why we organised a private Facebook group exclusive for our clients! In this online community, we hold coaching and expert sessions as well as our Client library resources that you can implement in your business.
It’s like a guide that you can access anytime, anywhere, and hey — they’re for your eyes ONLY!
Case Study: Keith Chen
Let’s hear it out from Keith Chen of MORC Interiors, who has been with us for more than 2 years!
With the collaborative efforts of our Heroes and his dedicated Champion, he was able to give more time to his business and to his family.
He’s gone from running a one-man show to a full-blasst business owner who takes control of his time, focus and energy to growing and achieving his business goals.
Here’s his honest, through review of his experience for the past years:
Let’s hear it out from Keith Chen of MORC Interiors, who has been with us for more than 2 years!
With the collaborative efforts of our Heroes and his dedicated Champion, he was able to give more time to his business and to his family.
He’s gone from running a one-man show to a full-blasst business owner who takes control of his time, focus and energy to growing and achieving his business goals.
Here’s his honest, through review of his experience for the past years:
If you’re still feeling a little skeptic, that’s okay. We understand.
And maybe hearing his story from Keith himself in can shed you some light, so watch his story here.
Want to see a difference in your business? Discover how our Growth Strategist and The Growth Hub services can be your partner!
Your Champion’s On-the-Job Training is On US!
Our commitment to your success doesn’t end after the onboarding process.
We strongly believe in the importance of sharpening the saw, that’s why we hold ongoing training every other week for your Champion!
We call them Lunch & Learn, Power Hour sessions, and we even hold Townhalls each quarter, to have a little fun! All work without play makes Johnny a dull boy, right? So we make sure the fun is not left out.
These training varies from personal development to new tools, skills, best practices, and guidance to magnify their performance as your Champion.
We aim for continuous improvement and optimisation, and these calls are proof of that! And the best thing? These training are on US!
Let’s Start Our Journey Together!
Photo by Artem Podrez
And there you have it! We hope you gained insights and was inspired by our virtual assistant services packages that we give exclusively for clients.
You see, at TGH, we believe that our connection and support shouldn’t just stop by the time that you got your Champion. Like in any other relationships, we know that nurturing and taking care of our clients and Champions are keys to both of our success and growth.
And these services are not generic, they are personalised, based on your needs and guide, to make sure that you achieve your goals in every step of the way.
It’s our way to “hold you by the hand” towards scaling and success.
Are you ready to a brighter future? Speak to our Growth Specialist today and see the bright future for yourself!
