Collection of Personal Information
TGH collects information about you through your use of our website. We may collect personal information about you including your name, address, telephone number, email address and date of birth. We collect personal information about you to enable us to provide our services to you.
Use and Disclosure
TGH uses your personal information for the primary purpose for which it is collected and for such other purposes related to that primary purpose as permitted by the Privacy Law. For you, the primary purpose is to provide our services and products to you.
Generally, TGH uses your personal information for the following purposes:
- To book appointments with you;
- To provide information to you that you have requested ie ebooks, checklists, resources;
- to inform you about our services and offers or to provide the product or service you have requested;
- share with third party providers such as marketing organisations;
- other parties to whom we are authorised or required by law to do so.
Accuracy and Security of Personal Information
We will take all reasonable steps to ensure that personal information we collect and store is accurate, complete and up-to-date and to correct any inaccurate personal information. If you become aware that any of your personal information is inaccurate, incomplete or out of date, or if your personal circumstances change, please inform us immediately so that we can update our records.
We will take all reasonable steps to protect your personal information from misuse. If, despite taking reasonable steps, we are unable to protect your personal information from misuse then, to the extent permitted by law, we will not be responsible for such misuse. If you suspect that someone has unauthorised access to, or has made unauthorised use of, any of your personal information, please contact us immediately.
Where we no longer require any personal information for the purpose it was collected, we will take reasonable steps to destroy that information by secure means or to permanently de-identify the personal information from the individual.
Access to Personal Information
We will provide you with access to your personal information as soon as possible after you request such access, unless prohibited or exempted under Privacy Law. We will require you to verify your identity and we may charge you a cost for providing the requested information. If we refuse to give you access to your information we will let you know the reason in writing. All requests for information should be addressed to:
The Privacy Officer
The Growth Hub
If you have any questions or complaints,or would like further information about our privacy and information handling practices, please contact us at the email address set out above.
We will not collect sensitive information such as your race, religion, beliefs or sexual preference except where you have consented or we are permitted or required by law to do so.
When you visit our website you do not have to tell us who you are or reveal any personal information to us. Unless you specifically agree to tell us, we will never know who you are and you are able to interact with our website in a completely anonymous way.
However, in some cases, if you do not provide TGH with information requested about yourself, TGH may not be able to provide you with the relevant service.
Links to Third Party Websites