BlogJanuary 31, 2024

Collective Triumph: Nurturing and Empowering Your Team Members

Collective Triumph: Nurturing and Empowering Your Team Members

Photo by Mikael Blomkvist

Wondering how some teams seem to overcome challenges smoothly like butter while others struggle? The secret is how they empower and nurture their team. Get some quick team members’ empowerment secrets in this article!

FACT: success is never attained alone. It is achieved by you and your team, so if you want to enjoy that collective triumph, you should know how to support your team, so they can support you better in return.

But let’s be real – it’s not always sunshine and rainbows. You will surely meet challenges like communication gaps, disengagement, and stagnation – especially if you’re working remotely!

We know how that feels like, so we gathered ideas to turn these challenges into opportunities to help you out.

From overcoming communication hiccups to reigniting passion and innovation, here are some tips to transform your team into a successful powerhouse.

Ready to flip the script and witness the collective triumph of your business? Book a discovery call with our Growth Strategist and let’s make magic happen together!

Winning Ways to Provide Support to Your Team Members

Photo by Fauxels

Create a Positive Work Environment

For years, we have proven that a positive work environment is what keeps people, more than the monetary compensation a company can give. 

You will greatly empower your team members as you establish a culture of positivity, open communication, and collaborative spirits. 

Remember that everyone thrives when they are heard, and feels valued. Plus, your tem’s mental health is prioritised too! 

A stressful, burned out workplace where team members don’t feel valued can only retain people for long. And their productivity? Relatively low.

Read tip #5 in our article “Leveraging Virtual Teams: Maximising Efficiency and Productivity” to learn more about building a positive work environment!

Provide Professional Development Opportunities

If you’re not growing, you’re just going backwards. It’s the same with your team.

At some points in their career life, they’ll feel stuck, stumped, and thirsty for growth and development. Here’s our advice: GIVE IT TO THEM!

Does your organisation need an SEO specialist? An Ads expert? A web designer?

Why outsource those if you have team members who are willing to upskill, upgrade, and develop their talents with you?

Don’t hold back from giving your team wings to fly. You are investing in them, and in turn, they will be able to support you and your business better with their newfound skills.

Acknowledge and Celebrate Achievements

Photo by Mikael Blomkvist

This is one culture that we love in TGH – we love to celebrate wins and achievements, no matter how small or big they may be!

Well, who doesn’t want to be seen and appreciated, right? As you and your team build a culture of calling out not the bad ones but the good reports of each other, you will all feel pumped up to work your best for the business. 

It can be as simple as a mention in your Slack or Discord channel (or whatever communication channel you’re using), or with a congratulatory graphic.

You can even post it on your social media channels to let your audience know you’re celebrating! It will surely boost your team’s morale and excitement to be a part of your organisation.

Pro-tip: Celebrate birthdays and work anniversaries!

Transparent and Positive Leadership

We can’t stress this too much, how positive and transparent leadership greatly affects a business. 

We all know that positivity is contagious, and when it starts from the top, it permeates the entire organisation. 

Thus creating a culture where innovation, resilience, and a can-do attitude become the norm!

Here’s a catch to remember: leadership isn’t just all about management style – it’s about being human. 

Do you listen to your team members? Do they feel comfortable sharing their ideas with you? Do you ask for feedback from them?

Simple things like that can empower your organisation, leading to increased productivity and team unity.

Related read: The Increased Productivity Code: Decoding Business Success with a Champion

Hold Team Building Activities

This one might be your team’s favorite: team-building activities!

Aside from the fun games and memories, these kinds of activities are important in a team for several reasons. They:

  • foster stronger bonds
  • break communication barriers
  • cultivate trust and collaboration
  • nurture creativity and problem-solving skills
  • boost morale and motivation
  • identify each team member’s strengths and weaknesses
  • help improve communication styles
  • enhance problem-solving skills within the team

Who doesn’t like team building, right?

But the question is, how do you do it when you’re working virtually? 

There are lots of ways, like this one that we had!

You can try a virtual escape room, utilise online group games like Kahoot, or even organise team challenges like walking or wellness activities.

The main objective is to gather your team and have fun together!

If you need more guidance on how to get the best team members for your business, book a call with our Growth Strategist today.

Case Study: Jhola’s Story

Collective triumph is at the heart of TGH, so we strive to reflect these tips in our organisation. 

Don’t believe us yet? Take our amazing Champion, Jhola, for example.

Jhola began as a marketing assistant to her client. As she grew her skills with the training we have inside TGH, she now assists in advertising, graphics in social media, and many more tasks for her client.

What she loves most about her client and working with TGH is how transparent the communication is. 

She receives constructive feedback so she can improve on the tasks she’s doing, the work environment is positive, and she loves the support she receives from her Pod Leader, Client Success Heroes, and our Human Resources as well. 

 “I love going to work. TGH always listens and values feedback employees have to say. I feel heard, I am not afraid to voice out my concerns because I know I am heard.”

Isn’t this something that you’d love to hear from your team?

Watch her full story here.

As we at TGH do our best to empower your businesses, we also exert effort to empower the people we have. 

When we take care of our team, our team takes care of the business. It’s a win-win!

Your Stellar Team is on the Way!

Photo by Fauxels

Building a stellar team is not an easy feat, but you can always do it with help from others! No man is an island, right?

As you support and empower your team members with these tips, you will witness how they bond, collaborate, and overcome challenges together.

And success? It’s going to be an inevitable product of your nurturing and empowerment. 

If you are wondering how you can find a Champion like Jhola,  who works at her best each day because of the support she gets from her organisation, you’re just one click away from that success. 

Our Growth Strategist can help you identify the points you need to work on in your business, and how you can have your very own Champion too!

Ready to upgrade your team’s unity and success? Book a call with our Growth Strategist here.

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BlogSeptember 28, 2023

Beyond Goals: A Champion’s Insights to TGH Performance Management System

A Case Study

Beyond Goals: A Champion’s Insights to TGH Performance Management System

Photo by Fauxels

Want to know how effective the TGH’s performance management system is? Let’s hear it from one of the Champions in this article!

In the high-stakes world of modern business, one thing remains crystal clear: performance management isn’t just a buzzword; it’s the secret sauce that fuels your team’s success. 

That’s why your performance management system should be firmly in place!

And while every property business owner would love to have top-notch team members, it is a fact that it all boils down to how an organisation runs and manages the people in the team.

In this article, we’ll spill the beans on Dina’s journey, her experience with TGH’s performance management, and how it transforms team members like Dina from rookies to champions. 

So, grab your popcorn (or your notepad, if you’re feeling studious), because we’re about to learn the art of performance management from an actual Champion’s perspective. 

Let’s get this show on the road!

Talk with our Growth Strategist to learn how our Champions can help you and your property business thrive and grow!

TGH’s Performance Management System Secret: Our Core Values

At TGH, our culture isn’t just a fancy poster on the wall; it’s the heartbeat of everything we do. We live and breathe it every day, infusing our work with the essence of who we are and what we stand for. 

Our core values act as our guiding North Star, ensuring that each interaction, whether with clients or our cherished Champions, reflects the TGH spirit.

Let us give you a quick run-through of how each of our core values influence our day-to-day work:

Act with Integrity

Integrity is the foundation upon which trust is built. In our daily dealings, we wear this value as a badge of honour. We commit to unwavering honesty, transparency, and ethical conduct. You CAN rely on us, Heroes and Champions, knowing that we will always do what’s right.

Evolve and Adapt

Change isn’t just a buzzword here; it’s our way of life! We understand that the world is ever-changing, and we’re committed to evolving with it. This means staying at the forefront of industry trends, adapting to new technologies, and continuously improving our processes to serve our clients better and support our Champions.

Build Real-lationships

Real-lationships go beyond the superficial; they’re the bedrock of lasting connections. We don’t just aim to satisfy our clients or work with Champions – we aim to build meaningful, long-lasting relationships. We genuinely care about the people we interact with, and it shows in our commitment to their success and well-being.

Make a Difference by Going the Extra Mile

Average isn’t in our vocabulary. We’re not here to meet expectations; we’re here to exceed them. Whether it’s delivering exceptional service to our clients or supporting our Champions on their journey to success, we go the extra mile to make a real impact.

Own It/Be Accountable

At TGH, we don’t pass the buck. We take ownership of our actions and their outcomes. If we make a promise, we keep it. If we make a mistake, we own it, learn from it, and make it right. This accountability is the cornerstone of our credibility and trustworthiness.

These core values aren’t just words on a page; they’re the driving force behind every transaction, every decision, and every interaction at TGH. 

They ensure that when you work with us, you’re not just a client or a Champion – you’re part of a culture that strives for excellence, embraces change, values relationships, makes a difference, and always holds itself accountable. 

So, how do these core values affect the performance management system at TGH? 

How do our Champions feel about it? Want to know?

Read on.

Related read: Excellent Performance Management with Virtual Assistants: The Growth Hub’s Way

Dina’s Growth Experience with TGH

Dina is Property Developer Network’s property virtual assistant, or in our terms, Champion.

She’s helping her client find market properties and does a deep dive analysis of each property. Then she’ll collate the data, then put them on the site for the buyers agents to use.

It is not a piece of cake, but because of the helpful training and support system she has at TGH, she excels in every task she takes on!

In an interview, she highlights three performance management factors that helped her grow with TGH: 

Continuous Training:  If you thought training was a one-time deal, think again. At TGH, training is a never-ending journey. It’s like a treasure chest of knowledge that keeps getting filled. 📚💡

You need help with a specific task? No worries! They don’t just hand you a fish; they teach you to fish. 

And the best part? It’s not just for you; every VA gets access to these trainings. It’s like having a toolbox filled with skills to tackle any challenge that comes your way. 🧰✨

Competitive Salary: You know that feeling when you’re doing amazing work but your paycheck doesn’t quite reflect it? Well, at TGH, that’s not a thing. 

Our salaries are not just fair; they’re competitive. There’s some serious market analysis going on behind the scenes to make sure we get what we’re worth. 💰💼

Mental Health Matters: Here’s something that’ll warm your heart. TGH cares about our mental health. Seriously, it’s not just lip service; they walk the talk. 

You can talk to your pod lead about anything and everything you’re feeling. Can’t work today? It’s okay; they’ve got resolutions in place. Need a breather? Say hello to your PTOs.

It’s like having a safety net for your sanity! 😌🌈

Watch her full story here!

Want to ace your performance management system? Grab our free e-book: How to Ace Your Performance Management Process: The Ultimate Playbook here!

Stellar Performance Management System = Stellar Team Members

And there you have it, folks – the secret sauce to success at The Growth Hub! 

It all boils down to one magical formula: Stellar Performance Management System = Stellar Team Members.

Remember this: when you take care of your team, they’ll take care of your clients like never before.

 It’s like a ripple effect of awesomeness! 🌊✨

At TGH, we’re not just about the talk; we’re all about the walk. 

Our healthy work culture isn’t just a perk; it’s our way of life. 

We nurture, support, and empower our team members, and in return, they go above and beyond to make our clients’ dreams come true.

So, whether you’re a seasoned property entrepreneur or just dipping your toes into the real estate ocean, we’ve got your back. 🏡🚀

Why not take the next step? 

At TGH, it’s not just about growing properties; it’s about growing dreams and building a stellar future together. 🏘️

Book a call with our Growth Strategist, and let’s chat about how we can help you grow your property business, just like we’ve helped so many others. 📞📈

Click that button, and let’s get started! 👇👇👇

Speak to our Growth Strategist
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BlogSeptember 12, 2023

The Future of Work: Virtual Performance Management Made Simple

The Future of Work: Virtual Performance Management Made Simple

Photo by Cotton Studios

In the evolving landscape of modern business, managing teams from afar has become the new norm. How well are we adapting our performance management practices to this virtual space?

So, you’ve got your virtual team? Perfect. How was the management experience?

Performance management, whether in a traditional office setting or a virtual environment, is the compass that guides the ship of productivity, efficiency, and employee development. 

However, as we transition to remote work setups, it’s crucial to recognize that some gears might have shifted.

Traditional performance management models, built on face-to-face interactions and physical presence, no longer suffice in the age of digital connectivity. 

In virtual environments, the dynamics change, and with them, the approaches to managing performance must evolve.

Communication can be trickier, accountability may waver, and the sense of camaraderie can be harder to foster. Yet, the potential for success is vast if we can harness the power of virtual performance management effectively.

In this article, we’ll explore practical virtual performance management tips you can implement to lead your virtual team to success.

Not sure which direction to steer your team and business? A map is what you need! Download our Buyers Agent Growth Map and get your property business properly charted to success!

Five Virtual Performance Management Tips for Buyers Agents

Photo by Fauxels

Loosen up! Be friends with your team

When it comes to virtual team management, one of the most valuable tips you can embrace is to loosen up and build a friendly rapport with your team members. 

It might sound counterintuitive to some who believe that professionalism means keeping a strict line between work and personal relationships. 

However, in the virtual realm, it’s often those personal connections that can make all the difference.

The thing is, in a physical office, you can easily stroll over to your colleague’s desk for a quick chat or catch up during lunch breaks. These casual interactions happen organically, creating a sense of camaraderie that often goes beyond work-related discussions. 

But in the virtual world, these spontaneous moments are rarer, and that’s where the intention to befriend your team comes into play. 

When you are “friends” with your team members, communication becomes more open and transparent. People are more likely to express their ideas, concerns, and feedback in a relaxed and trusting environment.

And did you know that a friendly atmosphere can boost employee morale and engagement? Happy team members tend to be more productive and motivated to do their best work.

Remember, the goal isn’t to become best friends with your team but to create a welcoming and supportive virtual environment where everyone feels comfortable and motivated to work together. 

So, go ahead, loosen up, and be friends with your virtual team – it’s a win-win strategy for effective remote team management.

Related read: Success Blueprint: Your Checklist to Effective Virtual Teamwork

Set clear goals and performance expectations with specific KPIs

Photo by Fauxels

Just like in the physical office setting, setting clear goals and performance expectations, with specific Key Performance Indicators (KPIs), is a fundamental step in ensuring your virtual team and the business are on the right track. 

Without goals, it’s like you’re trying to hit a target blindfolded. It’s nearly impossible, right? The same goes for your virtual team. 

Clear goals and performance expectations offer several critical advantages. First and foremost, they facilitate alignment by ensuring that your team’s efforts are in harmony with the organization’s overarching objectives, which, in turn, helps to sustain focus and motivation among team members. 

These clear expectations foster accountability, as specific Key Performance Indicators (KPIs) establish a quantifiable yardstick for assessing performance. This accountability empowers team members to hold themselves responsible, while managers can provide more precise feedback grounded in objective data. 

In addition, the benefits extend to efficiency, as clarity dispels confusion. When team members possess a precise comprehension of their roles and performance expectations, they can work more efficiently. 

Last but not least, well-defined goals and KPIs can be powerful motivators, as they offer clear targets to strive for and a tangible sense of accomplishment upon reaching milestones. This, in turn, encourages sustained effort and commitment from your virtual team

Related read: Success Blueprint: Your Checklist to Effective Virtual Teamwork

How to Set Clear Goals and Performance Expectations

Now that we understand why clarity is vital, let’s explore how to put it into practice:

Collaborative Goal Setting: Involve your team in setting goals. When team members have a say in their objectives, they’re more likely to feel ownership and commitment.

SMART Goals: Use the SMART criteria – Specific, Measurable, Achievable, Relevant, and Time-bound – to create goals that are clear and actionable. For example, instead of a vague goal like “Increase sales,” opt for “Increase monthly sales by 10% in Q4.”

Regular Communication: Maintain open channels of communication to discuss and refine goals as needed. Regular check-ins and updates help ensure everyone stays on the same page.

Performance Metrics: Define specific KPIs that align with each goal. For instance, if the goal is to improve customer satisfaction, the KPI could be “Maintain a customer satisfaction score of 90% or higher.”

Document Everything: Write down the goals, expectations, and KPIs. Share them with the team and keep them easily accessible for reference.

Feedback Loop: Establish a feedback process where team members can discuss their progress, challenges, and achievements. This helps course-correct if necessary and reinforces the importance of clarity.

By setting clear goals and performance expectations with specific KPIs, you provide your virtual team with a roadmap for success. 

It’s like giving them the coordinates they need to navigate the journey effectively. With this tip in mind, you’ll find your team better equipped to meet and exceed expectations, no matter where they’re working from.

Talk with each other to establish strong communication and give constructive feedback

Photo by Tirachard Kumtanom

In the world of virtual team management, communication is like the heartbeat of your operations – it keeps everything flowing smoothly. 

But it’s not just about chatting for the sake of it; it’s about fostering meaningful connections, sharing ideas, and providing constructive feedback. 

Providing constructive feedback, on the other hand, is like a compass; it points you in the right direction for improvement. In a virtual team, this is an invaluable tool for individual and collective growth. 

In our experience, constructive feedback and meetings often with the team invite continuous improvement towards growth, fuel our Champions and Heroes’ motivation to excel, and ignite better collaboration between each other.

Case Study: Gay’s Story

With almost 10 years in the virtual assistant industry, Gay has had various experiences working with different clients and agencies in the market. 

In this interview, she shares about her journey with TGH, from the onboarding process, mission, vision, culture, and the training she underwent with us; and how it contributed to her personal progress and development. 

She shares how the organisation at TGH from having a pod leader and both a Client Success Hero and Champion Success Hero helped her feel valued, seen, and appreciated, thus leveraging her quality of work and sense of self-worth.

Watch her full story here! 

Explore software and tools for virtual performance management

Photo by Julia Cameron.

Next tip is all about the right software and tools!

They not only make your life easier but also empower your team to perform at their best, no matter where they are in the world. 

These tools help to streamline processes, making tasks like goal setting, tracking, and feedback easier to manage.

What we love about these tools is that they offer analytics and reporting features, giving you valuable insights into your team’s performance trends!

But it’s not really about micromanaging your team – it’s all about the collaborative work and success you and your team can do, bridging the gap created by physical distance.

You can use  Asana, Trello, Monday.com, Microsoft Teams, ClickUp, or Slack.

Do your research about which CRM you’d like to use in your virtual team, considering your team’s size, goals, and budget. 

Regardless of whichever tool you decide to use, the same principle applies: your team’s collaborative efforts are properly tracked, organised, and succeeded altogether.

Give recognitions and rewards

Photo by Matilda Wormwood

Let’s talk about the power of recognition and rewards. 

Who doesn’t appreciate a pat on the back or a heartfelt “thank you” for a job well done, right? 

When it comes to virtual team management, recognizing and rewarding your team members is especially important. 

It’s not just about boosting morale; it’s about fostering a culture of appreciation and motivation in your team culture.

How to Give Recognition and Rewards Virtually

Unsure how to do it in a virtual setting? We understand!

You might not be sharing an office space, but there are many ways to give recognition and rewards to your virtual team.

Here are some suggestions we’ve got for you: 

Praise in Public: Use team meetings or communication channels to publicly acknowledge accomplishments. It not only boosts the recipient’s morale but also inspires others. If you can, give them their “shining moments” on your business’ social media page!

Personalized Thank You Notes: Send personal messages expressing gratitude. Tailor them to the individual and specify what you appreciate about their work.

Virtual Awards: Create virtual awards or badges that team members can display on their profiles or email signatures. It adds a touch of fun to recognition.

Surprise Perks: Surprise your team with small tokens of appreciation, like e-gift cards, snacks, or branded merchandise, delivered to their doorsteps. Trust us, it’s an instant battery recharge!

Peer Recognition: Encourage team members to recognize each other’s contributions. Peer-to-peer recognition can be particularly meaningful.

Performance-Based Bonuses: Who wouldn’t want this? Try to implement performance-based bonuses or incentives to reward outstanding achievements.

Professional Development: Offer opportunities for professional development or additional responsibilities as a form of recognition.

By incorporating recognition and rewards into your virtual team management strategy, you create a more vibrant and motivated team. 

Remember to celebrate wins, show your appreciation, and watch your virtual team flourish with enthusiasm and dedication!

Charting Your Course to Virtual Team Success

Photo by Matilda Wormwood

So, there you go, virtual team captains! 

We’ve covered some fantastic tips that can turn the sometimes turbulent waters of virtual team management into a smooth sailing adventure. 

From befriending your team to setting clear goals, embracing tools, fostering communication, and recognizing achievements, you’ve got the key ingredients to create a winning formula.

But wait, if you’re still feeling a bit lost in maneuvering your virtual ship, fear not! We’ve got something special just for you. 🎉

Introducing the Buyers Agency Growth Map—your treasure map to navigating the virtual team seas. 

This free guide will help you plot a course to success, helping you to navigate your buyers agency business, and arming you with the right business strategy for growth.

Grab your free copy of the Buyers Agency Growth Map today and set sail towards smoother seas and greater success with your virtual team. The adventure awaits!

Note: Portions of this article were generated with the assistance of AI.

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BlogSeptember 8, 2023

Leveraging Virtual Teamwork – A Champion’s Perspective

Leveraging Virtual Teamwork – A Champion’s Perspective

Photo by Vlada Karpovich

How does a Champion contribute to strengthening virtual teamwork? Let’s find out in this article.

The concept of leveraging virtual teams has emerged as a powerful strategy, offering boundless opportunities for growth, efficiency, and global reach. 

In an ever-evolving world, where the digital realm seamlessly intertwines with brick and mortar, property businesses find themselves at the crossroads of innovation and tradition. 

The allure of virtual teams is undeniable, promising access to talent from across the globe, increased flexibility, and cost-effective operations. However, you, as a property business owner might have been discovering, the journey to success through virtual teams is not without its challenges.

In this article, we’ll share with you how virtual teamwork at TGH is achieved through the lens of our fantastic Champion, Gay.  

So, fasten your seatbelts and let innovation and tradition converge to shape the future of property businesses.

Want to know our Champion’s superpowers to your business? Reach out to our Growth Specialist today!

A Quick Peek: TGH’s Approach to Leveraging Virtual Teamwork

Photo by Diva Plavalaguna

As we have shared in our recent article, we shared with you the unique approach The Growth Hub takes to leverage virtual assistants among the vast array of options in the market. 

From fostering a positive culture to making sure we have fun activities, continuous trainings and individual check-ins, we make sure our Champions are being turned to become the cream of the crop Virtual Assistants for your property business.

Related read: How to Leverage Virtual Assistants in Property Businesses: The Growth Hub Approach

Gay: One of the Driving Forces Behind TGH’s Virtual Team Excellence

Now it’s our chance to hear the experience directly from one of our Champions, Gay.

Gay used to work in the BPO industry for years. 

When she realised she could avoid the toxic environment and long hours of commute by working from home, she applied as an online English Teacher in 2013. 

In 2015, more doors of opportunity opened and she eventually transitioned into an admin VA for US clients.

With a more convenient working set-up, Gay now enjoys more time with her family, saves up for their needs and wants, and spends more time on self-care as well.

The TGH Difference

With almost 10 years in the virtual assistant industry, Gay has a variety of experiences working with different clients and agencies in the market. 

In this interview, she was asked about her journey with TGH, from the onboarding process, mission, vision, culture, and the training she underwent with us; and how it contributed to her personal progress and development.

The Onboarding Process

According to Gay, the onboarding process was one of the smoothest ones she’s experienced. She was informed of the goals and expectations of the client, along with the additional training she needed to know as a property virtual assistant. 

She didn’t have a property or real estate background before, but with TGH’s training, she easily learned and grasped what was expected of her. 

With all the important information given to her during the onboarding process, she adjusted to her role with ease, resulting to fantastic results for her client.

The TGH Culture, Training & Development

With TGH’s positive culture, Gay said she was able to develop a deeper and different sense of purpose when working with her client. Working with integrity is a major thing to always reflect on and do, even when no one is looking. 

With these positive things fueling her daily work, she’s inspired to always do her best for her client and for the whole team.

For her, the mission, vision and culture are like the glue that binds all TGH Champions in a tight virtual teamwork.

With consistent trainings, Lunch and Learn Sessions, and Power Hour sessions, she’s confident to continually upskill, improve, and do better in all aspects of her job.

A Champion to Stay

With all of Gay’s positive experiences in TGH, she feels grateful to be in this organisation. In her own words, she said:

“Well, I’m very fortunate to be a part of this organization and I truly feel that I am well taken care of in the support that provides me as an individual. It’s quite unique. You can never find that kind of approach in any other companies. That’s how I see it.”

Watch Gay’s full story here 👇🏻

When members of a virtual organisation feel valued, seen, and appreciated, the quality of work is leveraged and virtual teamwork is strengthened, more than the salary they receive.

That’s a culture TGH is proud to share with the world.

Related read: The Value of A Virtual Assistant Salary

Your Alternatives: Upwork/Fiverr VS TGH?

Photo by Andrea Piacquadio

Considering cost-effective alternatives, such as hiring a virtual assistant on platforms like Upwork or Fiverr, is natural. However, it’s crucial to recognize that cost isn’t the sole factor in outsourcing decisions.

Here’s what sets TGH apart from the competition:

Quality is our cornerstone

Our Champions (VAs) have dedicated internal Client Success Heroes (CSH) who help nurture their growth. We also maintain a stringent process to assess and consistently monitor performance quality. 

Our CSH closely collaborates with each client to ensure a precise understanding of their needs and the delivery of work to the highest standards. 

They serve as the vital link between clients and Champions, essential for the success of both parties for stronger virtual teamwork and leveraged outputs.

Our Champions are your Partners to Growth

Our Champions, like Gay, are more than virtual assistants; they’re committed growth partners who consistently deliver top-tier work. They are skilled professionals equipped to handle specialised needs like property management.

Because we prioritise our people, and that translates to exceptional service for you. We provide extensive support for you, from HR, benefits for Champions, and payroll to training and development – uncommon on platforms like Upwork or Fiverr. 

This ensures our Champions remain motivated and content, ultimately enhancing their performance and reliability for your business, while providing you with assurance that you get the outstanding quality you deserve.

Related reading: The Growth Hub’s Fully Supported GROWTH Model vs. Upwork/Fiverr: Which is the Better Choice for Your Business?

The Choice is Yours

We firmly believe that selecting a virtual assistant from TGH represents much more than a wise business choice. It’s an investment in excellence, dependability, and a journey toward transformative growth, all fortified by the bedrock of robust virtual teamwork.

Our commitment to thorough onboarding, comprehensive training, and genuine appreciation ensures a level of service that distinguishes us from alternative options like Fiverr or Upwork. 

We take pride in our unique approach, which is reflected in the real-life success story of Gay, vividly showcasing the transformative potential we bring to businesses, courtesy of our dedicated team of Champions.

Hence, while more budget-friendly options may exist, the value emanating from our services far surpasses the cost, firmly establishing TGH as the discerning choice for those in pursuit of unwavering, high-quality virtual assistance.

Curious to witness how our virtual assistants can drive positive change and significantly influence your business’s growth trajectory? Get in touch with a TGH Growth Specialist today. 🚀📈

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BlogAugust 24, 2023

Success Blueprint: Your Guide to Effective Virtual Teamwork

Success Blueprint: Your Checklist to Effective Virtual Teamwork

Photo by Vanessa Garcia

In the fast-paced world of modern work, where pixels and data bridges span continents, the concept of remote work has taken centre stage like never before. This calls for a strong need for solid virtual teamwork. 

The ability to collaborate across distances has transcended novelty, becoming a strategic imperative for organisations, including property businesses worldwide. 

In this article, we will delve into the realm of virtual teams, exploring their challenges, opportunities, and the ultimate secret weapon to master remote collaboration for easier virtual team management.

Want to know how well your team is doing when it comes to virtual teamwork? Answer our Success Blueprint: Your Comprehensive Checklist for Virtual Team Leverage today!

The Evolution of Virtual Team Work

Photo by Cotton Bro Studio

Drop the office cubicles, and say hello to your home office! 

The digital age has ushered in an era where teamwork is no longer constrained by office walls:  virtual teams! 

This is an innovative approach that embraces the power of global collaboration, wherever you are on the face of the world. It’s granted many people jobs and fabulous skills that most of us never knew would be possible!

This shift has shattered the limitations of traditional office setups, enabling us to harness the power of diverse talents and perspectives regardless of location.

However, with this innovation comes a unique set of hurdles, just like any other working setup.

The journey to remote excellence demands strategic finesse and a deep understanding of the dynamics that drive effective collaboration.

Time zone differences can turn coordination into a juggling act, and the absence of face-to-face interactions challenges our ability to build strong relationships. 

The key lies in embracing these peculiarities and crafting strategies that turn them into strengths… probably a remote team building activity every once in a while!

From juggling time zones to forging connections through screens, how can a property business strengthen the organisation for better virtual teamwork?

Fortunately, there’s a secret weapon at your disposal, a comprehensive checklist guide that holds the key to mastering remote collaboration like a seasoned pro!

Success Blueprint: Your Comprehensive Checklist for Virtual Team Leverage

Imagine the magic that unfolds when talents from diverse corners of the world unite seamlessly. Is that even possible? 

The answer is a resounding YES!

Our Success Blueprint: Your Comprehensive Checklist for Virtual Team Leverage reveals secrets that foster effective virtual collaboration, allowing you to build bonds that transcend differences and time zones. 

All you have to do is to put a checkmark on each box if you see that your team has a solid foundation for each question. 

The more checkmarks, the more united your team is!

If you’re unsure how to leverage your team, our “Leveraging Virtual Teams: Maximising Efficiency and Productivity” article can help you!

Answering this checklist will help you understand the points you need to work on your virtual team,  transforming remote potential into undeniable results.

In this checklist, you get to evaluate your business and answer virtual organisation questions such as:

  • Do you need to work on your team’s Communication and Collaboration? 
  • How’s your team’s Goal Alignment and Task Management?
  • Does the team understand their roles with clarity?
  • Are you delegating tasks to the team clearly?
  • Does your team undergo Skill Enhancement and Training as needed?
  • And so much more!

Case Study: Samantha Rush

Samantha has a growing property business, and she’s also worked with various virtual assistants before. The thing is despite outsourcing someone,  still finds herself trapped with so much on her plate!

When she met The Growth Hub, she understood how to effectively leverage her virtual Champions, which eventually led to the massive success of her property business.

Watch her full story here!

Don’t have a team but planning to have one? Discover how a virtual team can skyrocket your property business by contacting our Growth Specialist today!

Know where your team needs help!

Photo by Fauxels

As technology advanced and our understanding of collaboration deepened, a new era of teamwork emerged – one that transcends physical boundaries.

Remember that when working with property business virtual teams, it’s imperative that you equip yourself with the knowledge and tools that will allow you to flourish in this dynamic landscape, and that you KNOW that your business is applying them the right way.

Remember that applying the knowledge you learned can transform your business into the progress you are aiming for. 

That’s where the Leveraging Virtual Teams: Maximising Efficiency and Productivity checklist comes into play! Be empowered to conquer challenges and turn remote collaboration into a finely tuned symphony of success.

Level up your collaboration, crush remote challenges, and orchestrate success on a global scale by checking your property business team with the “Leveraging Virtual Teams: Maximising Efficiency and Productivity” checklist!

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BlogAugust 11, 2023

Leveraging Virtual Teams: Maximising Efficiency and Productivity

Leveraging Virtual Teams: Maximising Efficiency and Productivity

Photo by Andrea Piacquadio

Discover how to maximise efficiency and productivity by leveraging virtual teams.

Picture this: your company has multiple sites, and you’re considering offshore staff to optimize costs and expand your talent pool. But how can you build a cohesive team culture and ensure smooth communication between onshore and offshore members? Don’t worry, we’ve got you covered. 

With virtual teams spread across different locations, time zones, and even countries, miscommunication can rear its head, making it challenging to cultivate the same level of trust and unity within a virtual team.

Another thing is that in a traditional office setup, you can easily glance around and get a sense of who’s working on what. But in a virtual environment, it’s not as simple. 

Keeping track of tasks, deadlines, and individual contributions requires robust systems and tools!

These challenges may seem overwhelming, but there’s a way out of those loopholes.

Wondering how a leveraged virtual team can power up your property business? Download our Buyers Agent Growth Map and start navigating your path to success!

Note: Portions of this article were generated with the assistance of AI.

Best Practices in Boosting the Productivity of Property Business Virtual Teams

Tip #1: Set clear goals and expectations

Photo by Alena Shekhovtcova

To effectively manage your virtual team, start by setting clear goals and expectations for each team member. Clearly communicate the responsibilities, deadlines, and key performance indicators (KPIs) for everyone. 

This ensures everyone knows their role in contributing to the company’s success and eliminates any confusion.

It’s like a roadmap that guides your team members, ensuring they all know exactly what they need to achieve and how to get there. That’s the power of setting clear and well-defined goals in a virtual team!

Don’t know how to begin yet? Here are some best practices and ideas you might want to apply to your property business virtual crew:

Collaborative Goal-Setting

Want your virtual team to be fully invested in reaching those goals? Involve them in the goal-setting process! Encourage their input and insights, and watch as they take ownership of the objectives.

Set SMART goals! 

They’re Specific, Measurable, Achievable, Relevant, and Time-bound. By framing your goals this way, you turn abstract ideas into actionable targets that your team can work towards with laser focus. 

If large goals feel daunting, make it a habit within the organisation to break them down into bite-sized tasks. It not only makes progress tangible but also keeps everyone motivated.

Empower with Resources and Recognition 

Support your virtual team by providing the tools, resources, and information they need to hit those goals out of the park. This is definitely one of the best practices every business owner should do more often.

And when your team achieves milestones and reaches objectives, don’t forget to shower them with recognition and rewards. Everyone loves a pat on the back!

With these savvy practices under your belt, you’re well on your way to being the captain of a focused, driven, and goal-oriented virtual team. 

Your clear goals will serve as a guiding light, leading your team towards success and new heights in the property business! Let’s make it happen! 💪🏠

Tip #2: Establish effective communication

Photo by Alena Shekhovtcova

Effective communication within a virtual team is a powerful catalyst for seamless collaboration, no matter where team members are in the world. 

By implementing effective communication practices, virtual teams can minimise misunderstandings, clarify points and reduce the likelihood of misinterpretations that may occur in text-based communications.

So, aside from emails, here are some handy communication tools you can use in your virtual team management that can transform your virtual team’s collaboration game:

Slack

Slack is a popular team messaging app that allows real-time chat, file sharing, and integration with other tools, keeping all communication organised and accessible. You can also hop on a voice or video call with a team member if you want to, or create multiple channels where you can discuss the different projects your organisation is working on (so that discussions won’t be all over the place).

Pro tip: Dedicate a channel where your team members can just relax, joke around, and share anything just for laughs. It’s going to be like your virtual hang-out room. Trust us, it’s therapeutic!

Google Workspace

Previously known as G Suite, this suite of collaboration tools includes Gmail, Google Drive, Google Meet, Google Calendar, and more, facilitating smooth virtual teamwork.

Zoom

For crystal-clear video conferencing and virtual meetings, Zoom is a go-to tool that brings team members together regardless of their physical locations! Zoom has been a boom when the pandemic hit, and it’s proven that virtual meetings CAN be fun too!

Discord

Originally designed for gamers, Discord’s voice and text chat features make it suitable for teams seeking informal and casual communication, pretty much like Slack.

With these communication tools at your disposal, your virtual team can connect easily and regularly, facilitating effective collaboration and propelling your property business towards its goals.

Tip #3: Use appropriate collaboration tools

Photo by Rodrigo Santos

In connection with clear communication, it is also important that your team invest in the right collaboration and project management tools. 

These tools streamline workflows, track progress, and facilitate seamless communication among team members, leading to increased productivity, making virtual team management a breeze.

Here are some examples of project management tools your team can use to increase efficiency and productivity:

Asana

Asana is a versatile project management tool that allows teams to organise tasks, assign responsibilities, set deadlines, and track progress. It offers a user-friendly interface, customisable boards, and various integrations, making it ideal for managing projects of all sizes.

Trello

Trello is a popular visual collaboration tool that uses boards, lists, and cards to organise tasks and projects. It’s perfect for teams who prefer a more visual approach to project management, and it’s easy to use for both small and large virtual teams.

Monday.com

Monday.com is a robust and customizable project management platform that offers a wide range of features, including task tracking, automation, and visual analytics. It’s great for teams that need flexibility and want to tailor the tool to their specific needs.

Microsoft Teams

Microsoft Teams, part of the Microsoft 365 suite, combines chat, video conferencing, file sharing, and project management features into one platform. It’s an all-in-one solution for virtual teams who rely heavily on Microsoft tools for collaboration.

ClickUp

ClickUp is a comprehensive project management tool that provides a centralised workspace for teams to plan, organise, and collaborate. It offers a wide array of features, including task management, time tracking, goal setting, and integrations with other popular tools.

Please note that while these platforms have free trials, you might still want to subscribe to a paid plan to efficiently use them.

Each of these project management tools brings its own set of strengths to the table. The key is to choose the one that aligns best with your virtual team’s needs, preferences, and workflow. 

If you are having struggles with putting your end-to-end workflow in place along with the tools to use within your organisation, the Grow With the Flow service can be of great help to you!

Tip #4: Set regular FUN check-ins and meetings

Photo by Rodrigo Santos

FACT CHECK: Staying connected with your team is crucial for success.

We’ve mentioned regular team meetings and individual check-ins, discussing progress, addressing challenges, and fostering a sense of camaraderie and teamwork in virtual teams.

But studies showed that so many work-from-home employees feel chained in Zoom meetings, affecting their efficiency. 

Here’s the good news: to boost your team’s productivity, you can loosen up and make these meetings fun rather than stressful. 

Not convinced yet? Here are some delightful ideas to make your regular check-ins even more engaging:

Townhall Activities: Host virtual townhall activities where team members share their achievements, hobbies, or even fun facts about themselves. It’s a great way to foster a sense of belonging and get to know each other beyond work, wherever they are around the globe.

Virtual Training: Offer virtual training sessions to upskill your team members. Whether it’s a mini-workshop or a guest speaker sharing industry insights, these sessions empower your team and enhance their expertise.

Fun Check-ins: Begin meetings with a lighthearted “fun check-in” question before delving into the “business agendas”. Ask about favourite movies, dream vacation spots, or quirky talents. It sets a positive tone and brings smiles all around. 

Your team will feel more connected and feel more comfortable speaking their minds when you do this, we promise!

Virtual Team-Building Games or Coffee Breaks: Incorporate team-building games into your meetings. From virtual escape rooms to online quizzes, these activities strengthen team dynamics while adding a dose of fun. 

For virtual coffee breaks, team members can share their favourite brews, discuss weekend plans, or simply unwind together. This is much fun especially if you have team members from all around the world!

Holding regular FUN meetings ensures team alignment, boosts morale, fosters camaraderie and celebrates achievements. 

Working 8 hours a day in the face of a screen can be a bummer, so why not put some face-to-face interactions here and there?

It will build trust and rapport, strengthening the foundation of your strong virtual team management. 

And yes, it can bring positive vibes to your team’s mental health too!

Tip #5: Cultivate a positive team culture

Building a positive team culture is crucial for a successful virtual team. 

A positive team culture built on trust, mutual respect, and support enhances team morale and productivity.

It boosts team morale and creates a sense of belonging, even in the absence of a physical office. 

When team members feel connected, supported, and valued, they are more motivated to give their best efforts and go the extra mile for the property business.

A positive team culture also enhances communication and collaboration among virtual team members. With trust and mutual respect at the core of the culture, team members are more likely to share ideas, seek feedback, and collaborate on projects. 

This open communication fosters innovation and creativity, leading to better problem-solving and improved decision-making.

Furthermore, a positive team culture in a virtual setting helps reduce feelings of isolation and loneliness that remote workers may experience. Our Champions can attest to that!

If you haven’t thought about it, consider identifying your business’s core values and the kind of culture you would like to foster in your organisation.

Doing this will help you and your virtual team live by those values and cultivate success and progress in the business.

Champion Case Study: Noel Madlangbayan

To give you a real-life example of the positive benefits of a positive team culture can have on a remote team member, meet Noel. He’s one of our seasoned Champion-turned-Hero team members!

Noel shares his experience, exploring not just the financial benefits of working as a virtual assistant but, more importantly, the immeasurable value it has brought to his career and personal life. 

Check out Noel’s story here.

Tip #6: Provide constructive performance evaluation and feedback 

Photo by LinkedIn Sales Navigator

In the dynamic world of the property business, where virtual teams are becoming the norm, providing constructive performance evaluation and feedback is a game-changer for maximising team members’ efficiency and productivity. 

How does it help, you ask? By regularly evaluating team performance and providing constructive feedback, your virtual crew identifies areas for improvement, which motivates them to excel in their roles.

And this is true both in face-to-face and virtual settings. 

Giving constructive feedback to your team members gives them clearer expectations and goals, stronger motivation and engagement on projects they own, and they get to understand areas of strengths and improvement.

Performance evaluations help team leaders ensure that team members’ individual goals are aligned with the overall business objectives as well, and can lead them to create targeted development plans for each team member. 

By addressing specific areas that need improvement, team members can overcome challenges and hone their skills, resulting in enhanced productivity and performance.

Tip #7: Be flexible with schedules

Photo by AlphaTradeZone

Working across different time zones may require flexibility with schedules. Be understanding of team members’ time constraints and find ways to accommodate various work hours. 

A balance between work-life and personal life contributes to a motivated and productive team.

So how does a flexible schedule actually maximise a team’s effectiveness and productivity?

First, when team members work in their preferred time zones or during their most productive hours, they can optimise their focus and energy. 

Team members can deliver high-quality work consistently with enhanced productivity because they are not compelled to work during their unnatural working hours.

Did you know that leveraging time zone differences can also lead to quicker turnaround times on projects?

As team members hand off tasks at the end of their workday, colleagues in other time zones can pick them up and continue the workflow, effectively reducing project lead times.

What we also observed is that working across different time zones brings a diverse range of perspectives to the table. Team members from various regions can offer unique insights, cultural knowledge, and innovative solutions, enriching the overall team dynamic and problem-solving capabilities.

It also fosters a culture of flexibility and adaptability within the virtual team. Team members become adept at coordinating across borders, embracing different working styles, and maintaining effective communication channels.

So you see, accommodating different time zones and working hours is a powerful strategy for boosting virtual team effectiveness and productivity in the property business. 

By tapping into the strengths of time zone differences, your virtual team can work harmoniously around the clock, driving success and achieving remarkable results

Get the Right People Aboard!

So you see,  the potential of leveraging virtual teams in the property business is limitless when armed with the right tools and strategies. 

We’ve explored how effective communication, clear goal-setting, and positive team culture lay the foundation for virtual team success. Additionally, acknowledging time zones and providing constructive feedback further enhance efficiency and productivity.

But let’s not forget the most critical ingredient – the right people! 

Maximising efficiency and productivity in virtual teams requires skilled and well-trained individuals who possess the right mindset to propel your property business to new heights. And that’s where our Champions come in.

Our Champions are equipped with the knowledge and skillset to excel in the virtual team environment. They are trained to handle property business challenges without breaking a sweat. Say goodbye to the hiring process stress; we’ve got you covered!

If you’re ready to unleash the full potential of your property business by leveraging virtual teams, it’s time to take the next step.

Want to know when and how to best leverage virtual team members to scale your business? Our Buyers Agency Growth Map can lead you to the next right steps. Download your own FREE copy today!

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